HOW DO I...
CHANGE MY DETAILS?
Please inform the receptionists if you have a new address, telephone number or name. It is very important to keep your details up to date.
HOW DO I...
MAKE AN APPOINTMENT?
To make an appointment please ask at reception or
Tel: 9071 3689 / 9071 7843
- Please make one appointment per person
- Please ensure you let us know if you cannot keep your appointment
- Urgent cases can always be seen on the same day, but not always with the doctor of your choice.
HOW DO I...
OBTAIN TELEPHONE ADVICE?
If you need to speak to the nurse for advice, the receptionist will either give you a time to ring back that day or will take your number and the nurse will ring you when she is available.
If you need to speak to the doctor, please ring between 9.00am - 11am. A receptionist will either take your number or put you through.
HOW DO I...
OBTAIN A REPEAT PRESCRIPTION?
You may not always have to see the doctor for your repeat prescription.
If the doctor agrees you may:
- Order in person at reception
- Order by phone (after 10.00am)
- Order by post enclosing a stamped, addressed envelope
Please note it takes 48 hours to process a request.
HOW DO I...
REGISTER WITH THE PRACTICE?
Please bring the applicant's signed medical card to reception.
All new patients will be offered an appointment to see the doctor.
A patient can express a preference to register with a particular doctor by completing the appropriate section
on their medical card. However, patients can request an appointment with any of the doctors.
Patients who are staying temporarily in the area or require emergency or
immediately necessary treatment can request clinical services. Information on the consultation will be forwarded
to the Eastern Health and Social Services Trust.
AREA OF PRACTICE
New patients are accepted within a 10 mile radius of the surgery.
HOW DO I...
REQUEST A HOME VISIT?
If you are too ill to come to the surgery the doctor will visit you at home.
If you think you need a home visit please ring before 10.30am if possible.
The receptionist will ask you for details to pass on to the doctor so that he can ascertain the urgency of your call.
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